Let’s Connect

Privacy Policy

Medcore Digital Privacy Policy

Effective Date: OCT 18, 2025

 

  1. Who We Are & Scope


Medcore Digital (“we,” “us,” “our”) is a healthcare digital marketing agency. This policy describes how we collect, use, disclose, and protect data from site visitors and clients using our marketing services.

 

  1. Information We Collect

 

  • Personal Data: name, email, phone, practice name, specialty (via forms, email, calls)
  • Health-Related Data (PHI): only when explicitly provided and with authorization, strictly for email marketing or integration purposes (HIPAA-regulated) 
  • Usage Data: cookies, device, and analytics info for performance tracking

 

  1. Why We Collect Data & How We Use It

 

  • To respond to inquiries, deliver services, send newsletters, or manage marketing campaigns
  • To comply with HIPAA rules, only use PHI when authorized, and for health marketing operations or appointment coordination 
  • To improve services, deliver relevant content, and maintain system security

 

  1. Third-Party Sharing & Cookies

 

  • We do not sell or rent personal data
  • May share info with third-party providers (e.g., Mailchimp, analytics)
  • We use cookies and similar tracking technologies for site performance and user experience details, available in a separate cookie policy 

 

  1. HIPAA Compliance & PHI Protection

 

  • PHI is only processed under written authorization and business associate agreements
  • We observe the HIPAA “minimum necessary” rule to limit data access and usage 
  • Data transmission and storage are encrypted; internal procedures reinforce confidentiality

 

  1. Your Rights


Depending on your location, you may have rights to:

 

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Request data portability.
  • Opt out of marketing communications.
  • Patients may also request an accounting of disclosures or make complaints to HHS or state data protection authorities as per HIPAA regulations. 

 

  1. Data Retention

 

  • We retain personal data for as long as needed for the original purpose or to comply with legal obligations
  • PHI is retained according to HIPAA rules and deleted when no longer necessary

 

  1. Security Measures

 

  • We employ encryption, secure firewalls, and restricted access protocols
  • Business associates follow similar HIPAA safeguards

 

Note: Internet transmissions are never 100% secure; we implement industry-standard measures to protect data in transit and at rest 

 

  1. Children and Minors


Our services are not intended for children under 13. If you believe we’ve collected data from a child, contact us immediately for resolution. We comply with COPPA rules when minors are involved. 

 

  1. Policy Updates


We will update this policy as needed. We post the effective date above and notify users of major changes.

 

  1. Contact Us


If you have questions, wish to exercise your rights, or report concerns:

 

Medcore Digital

Email: contact@medcoredigital.com

Address: 5900 Balcones Drive #18929

Austin, TX, 78731, USA

Phone: +1 (409) 419-3597